Route one
Direct with the branch
You deal with the store that is making the food. Best when you already know your branch and your usual order, or when you need to ask about an ingredient before it goes in.
Ordering routes compared
Ways to Order Fireaway for Delivery
Direct ordering, Just Eat and Uber Eats all put fireaway pizza on your street. They differ in who takes the order, how you track it, and where the fees sit.
Skip to the route comparison
Before you pick
Two practical routes put a fire away pizza at your door. Both end with food arriving. The difference is who holds the order, how much visibility you get, and how easily you can change something in it.
The two routes
Ordering direct or ordering through a platform
Ordering direct means using the brand's own channel for your chosen branch. Ordering via a platform means going through an app such as Just Eat or Uber Eats, which lists the branch, its menu and its live status.
Neither is universally cheaper or faster. What shifts is convenience, visibility, and how much control you have over specific requests.
Route two
Through a delivery app
The app shows which branches deliver to your postcode right now, with live status and an estimated arrival. Best when you are somewhere new or want everything compared in one screen.
Availability and turnaround are quoted per branch, not site-wide.
Platform ordering
What Just Eat and Uber Eats each do well
Both are major UK marketplaces and both list Fireaway branches alongside other restaurants. The practical difference for a customer usually comes down to fees, offers, and which app you already have installed.
Marketplace
Just Eat
Discovery is the strength. Open the app, see what delivers to your postcode now, and order without hunting for a store. You also get order tracking, which matters more than people admit when they are hungry.
For anyone new to a town, that is often the fastest path to a fireaway pizza.
Marketplace
Uber Eats
Uber Eats works on much the same principle and carries the same role for pizza operators: extending reach beyond whatever delivery capacity a brand runs itself.
Both platforms have blurred the line between restaurant and delivery-only ordering, which is why so many people treat the app as the default rather than the exception.
Direct ordering
What you gain by going straight to the kitchen
Going through the brand's own channel can be the better fit if you know your branch and your usual order. You are dealing with the store rather than an intermediary, which helps with specific requests: an allergy question, a note about a topping, or a change that a platform form does not handle well.
Regulars often prefer it for exactly this reason. It is less about price and more about the ability to communicate with the kitchen that is actually making your food.
- A specific request can be described in your own words.
- You can ask the branch directly about an ingredient before ordering.
- Someone at the store can tell you where your order actually is.
Cost and fees
Why we do not publish delivery prices
Delivery pricing is a moving target. It changes by branch, by platform and by time of day, so any figure printed here would be out of date by the weekend. What you can do is a quick side-by-side at the moment of ordering.
Step one
Open the platform listing and the direct channel for the same branch, side by side.
Step two
Build the same basket in both and read the total at checkout, not the headline item price.
Step three
Check delivery and service charges separately. They decide the gap on small orders.
Where fees hurt most
Small basket sizes are where platform fees bite hardest, since a fixed delivery charge is a larger share of a modest order. A single pizza and a drink can carry the same delivery fee as a family order that costs four times more.
Larger group orders tend to absorb fees more comfortably. If you are ordering for a few people, the fee is spread and the gap between routes narrows. If you are ordering for one, it is worth the thirty seconds at checkout.
Tracking and timing
What the estimate on screen actually means
Platform apps give you live status and an estimated arrival, though estimates are just that. They are built from current conditions, not from a promise. On a wet Friday at seven in the evening, every route is quoting longer than it would at four in the afternoon.
Direct ordering often gives you less granular tracking but a more accurate human answer if you call the branch to ask where your food is. Someone standing next to the oven knows more than a progress bar does.
On the app
Live status, an estimated arrival, and a visible record of where your order has reached. Useful when you are tracking from another room.
On a call
A person who can check the oven, the ticket rail, and the driver. Slower to answer, closer to accurate when it matters.
If timing is critical, order earlier than you think necessary. That advice holds for every route, and it holds double through the weekend rush.
Collection
The third option people forget about
Both routes usually support collection as well as delivery. Pickup is worth considering at peak times, because you skip the wait for a driver entirely and the food spends less time in a bag. It is also the better choice for bases that travel badly, like stuffed crust and deep-pan styles.
Friday night rush
Collect and skip the driver queue
Stuffed crust, deep pan
Straight from the oven
Short walk from the branch
Often the faster decision
If your branch is a short walk away and it is a busy Friday, collecting is frequently the faster decision. You also get the pizza at its best, straight from the oven, rather than twenty minutes into a thermal bag.
Which route
Pick the platform if you are new to the area or want tracking. Pick direct if you are a regular or have a specific request. Pick collection if speed matters more than convenience.
Whichever you choose
Confirm the branch is open and covers your address first.
Choosing well
Which route fits your evening
There is no single right answer here, because the right route depends on how well you know the branch and how much you need to ask before ordering. The two questions that decide it are coverage and timing.
- Check that your branch delivers to your postcode before you build a basket.
- Confirm the branch is open. A great order sent to a closed kitchen helps nobody.
- If you have a request the app form cannot carry, direct ordering is the better route.
Questions we get asked about ordering
Can I use my own branch's direct channel and a delivery app on the same order?
No. An order lives in one place, so choose the route before you build the basket. If you start on a platform and then want to change something specific, you would usually cancel and reorder — which is exactly the case direct ordering handles more cleanly.
Why does the same order cost different amounts in different places?
Because marketplace fees are set by the platform, not by the kitchen, and they can change by branch and by time. That is why we suggest comparing the total at checkout rather than trusting a headline price anywhere, including here.
Is collection always faster than delivery?
Not always, but it often is during a busy service, because you remove the driver from the equation entirely. On a quiet Tuesday evening, delivery may well beat you to the table.
What should I have ready before I order?
Your full postcode, the branch you want, and any allergy or topping note written out before you start. Having the note ready is the difference between a good order and a call back to the store.
Know your branch before you order
Coverage and hours decide which route is even available to you tonight. Start with the branch list to check your postcode, then confirm the kitchen is open before you build the basket. Direct, Just Eat, Uber Eats or collection — the order still starts with the same question.
Find a branch near you
Check opening hours
Open daily 11:00 – 23:00 · 142 High Street, Croydon, CR0 1ND